Commitment to Client Discretion
At Gentleman's Consigliere, we operate with the utmost discretion and privacy. We treat our patrons' personal records with the same quiet care and integrity that we apply to our tailoring.
1. Information We Collect
We only collect personal information that is strictly necessary to fulfill your sartorial orders and provide discreet customer service:
- Delivery Information: Full recipient name, physical street address, and city for courier parcel dispatch.
- Contact Information: Telephone/mobile number (mandatory for Cash on Delivery courier verification and delivery scheduling) and email address (for order receipts and dispatch tracking).
- Fit & Consultation Inquiries: Voluntary chest, shoulder, and height measurements shared with our WhatsApp Concierge for personalized sizing guidance.
2. How Your Information Is Used
Your personal data is used solely for genuine atelier operations:
- To process, package, and dispatch your Cash on Delivery garment orders.
- To confirm delivery times and courier tracking via phone or SMS.
- To process 7-day size exchanges and refunds.
- To send occasional editorial Style Journal updates (only if you subscribe to our Sartorial Dispatch; opt-out available at any time).
3. Zero Third-Party Data Selling
We do not sell, rent, trade, or monetize your personal information to third parties or marketing brokers. Your data is shared exclusively with trusted logistics partners (domestic couriers like Steadfast / Pathao) solely for the physical transit and delivery of your parcels.
4. Data Protection & Security
We maintain strict administrative, digital, and technical safeguards. All order records and customer communications are stored within secure, protected databases with restricted access.
5. Patron Rights
You retain full control over your data. At any time, you may request to view, correct, or permanently delete your contact and order history from our active records by reaching out to our concierge at itmamulhaque98@gmail.com.
